{"id":108,"date":"2022-04-25T14:51:02","date_gmt":"2022-04-25T14:51:02","guid":{"rendered":"https:\/\/demo.cmssuperheroes.com\/themeforest\/chemlabs\/?page_id=108"},"modified":"2026-02-06T14:36:43","modified_gmt":"2026-02-06T13:36:43","slug":"help-faqs","status":"publish","type":"page","link":"https:\/\/alzevit.com\/en\/help-faqs\/","title":{"rendered":"Help & FAQs"},"content":{"rendered":"
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\u2014 Here you will find answers to the most frequently asked questions, sorted by category.<\/h2>\r\n
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Our goal: to give you a simple, transparent and secure experience at every step.<\/p>\r\n

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If you cannot find the answer you are looking for, please contact us directly via our Contact us page<\/a>.<\/p>\r\n

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1. Taking part in the study<\/h2>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Who can take part?<\/a>\r\n <\/div>\r\n
Anyone aged 45 or over living in mainland France can take part.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Do I need to travel anywhere?<\/a>\r\n <\/div>\r\n
No. The entire study is carried out remotely, from your home.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n How does participation work?<\/a>\r\n <\/div>\r\n
In short:
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\n- You read the information notice, which explains everything you need to be aware of before agreeing to take part.
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\n- You sign the consent form online.
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\n- You receive a mouth swab collection kit at home.
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\n- You take the sample yourself and return it in a prepaid envelope.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n How do I return my collection kit?<\/a>\r\n <\/div>\r\n
A postal worker can collect your envelope from your home 4 days after delivery. If you prefer, you can also drop it off yourself at a La Poste post office.<\/div>\r\n <\/div>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n
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2. About the sample<\/h2>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n What type of sample is taken?<\/a>\r\n <\/div>\r\n
A simple, completely painless mouth swab.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n What do you do with my sample?<\/a>\r\n <\/div>\r\n
The extracted DNA is used to determine your APOE genotype. This result will not be communicated to you.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Will the sample be kept?<\/a>\r\n <\/div>\r\n
Yes, for research purposes only, in accordance with the applicable regulations and your consent.<\/div>\r\n <\/div>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t
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3. Personal data<\/h2>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Are my data protected?<\/a>\r\n <\/div>\r\n
Yes, all your data are protected to the strictest standards.
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\nThe ALZEVIT study complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act. The study has been declared to the French data protection authority (CNIL) and approved by an ethics committee (Comit\u00e9 de Protection des Personnes, CPP).
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\nYour data are pseudonymised, stored on secure servers and accessible only to authorised persons.<\/div>\r\n <\/div>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n Can I withdraw my consent?<\/a>\r\n <\/div>\r\n
At any time. You are free to contact us to withdraw from the study or request the deletion of your data, without having to give a reason.<\/div>\r\n <\/div>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n
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4. Support<\/h2>\r\n
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\r\n \r\n <\/i><\/i> <\/span>\r\n I cannot complete my registration. What should I do?<\/a>\r\n <\/div>\r\n
Contact us by email at ALZEVIT@firalis.com. We will help you as soon as possible.<\/div>\r\n <\/div>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t
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How to use the saliva collection kit<\/h2>\r\n
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\u2014 Vous trouverez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes, class\u00e9es par cat\u00e9gorie. Notre objectif\u00a0: vous offrir une exp\u00e9rience simple, transparente et s\u00e9curis\u00e9e \u00e0 chaque \u00e9tape. Si vous ne trouvez pas la r\u00e9ponse que vous cherchez, n\u2019h\u00e9sitez pas \u00e0 nous contacter directement via la page Contactez-Nous. 1. Participation \u00e0 l\u2019\u00e9tude Qui peut participer\u00a0? Toute personne de 45 ans et plus, r\u00e9sidant en France m\u00e9tropolitaine, peut participer. Dois-je me d\u00e9placer\u00a0? Non. L\u2019ensemble de l\u2019\u00e9tude se fait \u00e0 distance, depuis chez vous. Comment se d\u00e9roule la participation\u00a0? En r\u00e9sum\u00e9\u00a0: – Vous lisez la note d\u2019information, vous expliquant tout ce dont vous devez avoir conscience avant d\u2019accepter de participer. – Vous signez le consentement en ligne. – Vous recevez un kit de pr\u00e9l\u00e8vement buccal chez vous. – Vous r\u00e9alisez vous-m\u00eame le pr\u00e9l\u00e8vement et le renvoyez gr\u00e2ce \u00e0 une enveloppe pr\u00e9timbr\u00e9e. Comment retourner mon kit de prelevement ? Un facteur peut recuperer votre enveloppe a domicile 4 jours apres la livraison. Si vous preferez, vous pouvez aussi la deposer vous-meme a La Poste. 2. A propos du pr\u00e9l\u00e8vement\u00a0? Quel type de pr\u00e9l\u00e8vement est effectu\u00e9\u00a0? Un simple \u00e9couvillonnage buccal, totalement indolore. Que faites-vous de mon \u00e9chantillon\u00a0? L\u2019ADN extrait servira \u00e0 d\u00e9terminer votre g\u00e9notypage APOE. Celui-ci ne vous sera pas communiqu\u00e9. L\u2019\u00e9chantillon sera-t-il conserv\u00e9\u00a0? Oui, uniquement \u00e0 des fins de recherches, conform\u00e9ment aux r\u00e9glementations en vigueur et \u00e0 votre consentement. 3. Donn\u00e9es personnelles\u00a0? Mes donn\u00e9es sont-elles prot\u00e9g\u00e9es\u00a0? Oui, toutes vos donn\u00e9es sont prot\u00e9g\u00e9es selon les normes les plus strictes. L\u2019\u00e9tude ALZEVIT respecte le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des donn\u00e9es (RGPD) et la loi informatique et Libert\u00e9s. L\u2019\u00e9tude est d\u00e9clar\u00e9e \u00e0 la commission nationale de l\u2019informatique et des libert\u00e9s, et valid\u00e9e par un comit\u00e9 de protection des personnes (CPP). Vos donn\u00e9es sont\u00a0pseudo anonymis\u00e9es, stock\u00e9es sur des serveurs s\u00e9curis\u00e9s et accessibles que par les personnes autoris\u00e9es. Puis-je retirer mon consentement\u00a0? \u00c0 tout moment. Vous \u00eates libre de nous contacter pour retirer votre participation ou demander la suppression de vos donn\u00e9es, sans justification. 4. Assistance Je n\u2019arrive pas \u00e0 finaliser mon inscription, que faire\u00a0? Contactez-nous \u00e0 l\u2019adresse \u00e9lectronique ALZEVIT@firalis.com. Nous vous aiderons dans les plus brefs d\u00e9lais. Tutoriel d’utilisation du kit salivaire<\/p>","protected":false},"author":1,"featured_media":50,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-108","page","type-page","status-publish","has-post-thumbnail","hentry","cms-has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/pages\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/comments?post=108"}],"version-history":[{"count":73,"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/pages\/108\/revisions"}],"predecessor-version":[{"id":5511,"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/pages\/108\/revisions\/5511"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/media\/50"}],"wp:attachment":[{"href":"https:\/\/alzevit.com\/en\/wp-json\/wp\/v2\/media?parent=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}